According to Jobscan, more than 95% of Fortune 500 companies use ATS. Yet 63% of candidates are dissatisfied with the way employers communicate. Come to think of it, most ATS’ fail to offer a complete package — one that offers efficient ways to engage with candidates, improve brand image, and track candidate NPS. This hinders an effective talent acquisition process.
Conversational AI: The Game Changer
Conversational AI has emerged as one of the most ingenious technologies over the last few years. Most businesses adopt this technology to personalize customer engagement and increase lead generation. In fact, the pandemic and remote work would have only boosted the demand for conversational AI.
A positive candidate experience is key to every company’s brand image. After all 69% of candidates would share their negative experiences with friends and family, according to Talentegy.
Filling forms is hands down one of the most boring tasks for a candidate. AI chatbots liven things up by collecting necessary information through an engaging conversation. This data, along with the resume parser is then used to filter out and zero-in on the most suitable candidates for a job.
46% of recruiters spend their time on mundane tasks like coordinating interview schedules between candidates and interviewers. What if they can save a lot of time!? AI chatbots can initiate and complete interview schedules after confirming the availability of multiple stakeholders. Say goodbye to repetitive tasks!
Chatbots offer candidates the flexibility to complete assessments at any time, anywhere. In this era, where almost everything happens virtually, chatbots are truly one of a kind solution in conducting various types of assessments in interactive ways. The number of companies using proactive chatbots in such ways is increasing rapidly.