ChatGPT has been the talk of the town this week – and we’re here to break down the ways in which you, as a recruiter or an HR professional, can make the best use of it!
So, what exactly is ChatGPT?
ChatGPT is a large language model trained by OpenAI. Its function is to assist with language-related tasks, such as providing information, answering questions, and generating text based on the input it receives from you.
It is a virtual assistant that is able to provide answers and guidance on a wide range of topics, including recruitment and HR!
Is ChatGPT useful for recruiters and HR professionals?
While ChatGPT is not specifically made for recruitment or HR activities, we’ve discovered that it does help in a variety of ways! Here are the top 5!
- Generating personalized and engaging responses to job applicants
- Providing quick and accurate answers to common questions from job seekers
- Assisting with the creation of job descriptions and other recruitment materials
- Offering suggestions for improving the recruitment process
- Providing ideas for employee engagement initiatives
To try it out, we provided this prompt to ChatGPT
“Can you write a job description for a Billing Manager for a medium-sized business?”
And here is the result.
As you can see, the output is well-structured and comprehensive.
Since ChatGPT retains the information in a conversation thread, it allows you to provide follow-up corrections. So you can keep giving the application further information in order to tweak the content it provides (if you don’t want to do it yourself).
How to ask questions in ChatGPT
You can simply type your query out and submit it through the interface.
It can be helpful to phrase your question clearly and concisely, and to include any relevant details or context. This will allow ChatGPT to better understand what you are asking and provide a more accurate and helpful response.
If you are not sure how to phrase your question or are having trouble communicating your question effectively, ask for clarification or ask for help in rephrasing your question. The application will churn out answers until you’re satisfied with it.
What questions will be relevant for recruiters and HR Managers to ask ChatGPT?
There is a range of questions that recruiters and HR managers could potentially ask ChatGPT in order to get helpful and accurate answers. Some examples include:
- How can I improve the efficiency of my recruitment process?
- What are the key metrics that I should track to measure the performance of my recruitment team?
- How can I identify the best candidates for a particular job opening?
- What are some common mistakes that recruiters and HR managers make, and how can I avoid them?
- How can I improve the candidate experience and increase the likelihood of successful hires?
- What are some best practices for conducting effective interviews with job candidates?
- How can I support remote and distributed recruitment teams and improve their collaboration and communication?
- What are some potential legal or compliance issues that I need to be aware of in the context of recruitment and HR?
- How can I stay up-to-date with the latest trends and developments in the field of recruitment and HR?
- What are some ways that I can support diversity and inclusion initiatives within my recruitment and HR processes?
- How can I create effective and engaging job descriptions that attract the best candidates?
- What are some common questions that job seekers ask during the recruitment process, and how should I respond to them?
- How can I use technology and automation to improve the efficiency and effectiveness of my recruitment and HR processes?
- What are some ways that I can use data and analytics to make better decisions in the context of recruitment and HR?
- How can I identify and address potential bias in my recruitment and HR processes?
- What are some ways that I can improve the onboarding process for new hires and ensure that they are successful in their new roles?
- How can I use social media and other online platforms to connect with potential candidates and promote job opportunities?
- What are some best practices for managing and developing a talented and engaged workforce?
- How can I stay competitive in the market for talent and ensure that my company is an attractive place to work?
- What are some ways that I can support the professional development and career growth of my team members?
And we tested it out!
Check out a couple of samples of the above-mentioned questions!
First, we asked a technical question – “How can I use technology and automation to improve the efficiency and effectiveness of my recruitment and HR processes?”
And this was the output.
Then, we asked a general question – “How can I improve the candidate experience and increase the likelihood of successful hires?”
And this is what we got:
While it was not exhaustive, it’s a good starting point. Hence, as a follow-up, we asked the application for 4 more ways.
The output was pretty good and was only moderately repetitive. Overall, the answers ChatGPT produced were actionable.
How to ask follow-up questions to ChatGPT
Before asking a follow-up question, take a moment to make sure you have a good understanding of the answer to the initial question. This will help you to ask a more targeted and relevant follow-up question.
It can be helpful to clarify any unclear points or seek additional details by asking specific, targeted follow-up questions. For example, if you are not sure about something in the answer ChatGPT provided, you can ask for clarification by saying something like “Can you please explain more about X?” or “Could you give me an example of Y?”
You can also ask follow-up questions to explore related topics or seek more detailed information about a specific topic. For instance, you could say something like “That’s interesting. Can you tell me more about Z?” or “Could you provide more specifics about how X works?”
Limitations of ChatGPT
As of now, the application is free to use. Something to keep in mind while using ChatGPT is to not provide any sensitive or personal information. Furthermore, it may occasionally generate incorrect information, so don’t rely on the validity of ChatGPT’s output if you’re looking for factual information. In addition, it only has limited knowledge of world events after 2021.
Since ChatGPT is only a large language model, it does not have access to external information or the ability to browse the internet, so it can not provide specific information about people, events, or other topics that are not directly related to the input you give. Also, it can not perform actions or carry out tasks that go beyond its language processing capabilities, such as reviewing resumes or analyzing data – even if you feed it appropriate data.
So, what’s the best way forward, now that this large language model has also entered the HR tech fray?
Well, with its ability to assist in small content/idea-generating tasks, you can think of ChatGPT as a spunky intern! Among other things, HR interns assist in the recruiting process by creating job descriptions, developing HR policies, coming up with answers to employee queries, etc – and ChatGPT could assist in these tasks!
Pretty neat, isn’t it? Try it out and let us know if you find any more cool uses!
Speaking of optimizing new tech in recruitment and HR, did you know what’s proven to drastically improve your recruitment process and give you a massive ROI? Answer: an AI-powered ATS!
Book a demo and try out our recruitment automation platform for free!
With Zappyhire as your trusted intelligent recruiting automation partner, we’re sure that you’ll find innovative ways to use ChatGPT, so that it’ll be complementary to your recruiting and HR efforts!